General Questions

What is Fasil Group and what services do you offer?

Fasil Group is a professional financial advisory firm that specializes in helping businesses and individuals achieve their financial goals. We offer comprehensive services including:

  • Business plan development and financial modeling
  • Investment management and strategy
  • Retirement planning
  • Tax optimization strategies
  • Market research and analysis
  • Funding strategy and investor preparation

Who are your typical clients?

We work with a diverse range of clients including:

  • Startups and entrepreneurs seeking funding
  • Small to medium-sized businesses looking to grow
  • Established companies needing strategic financial guidance
  • Individuals planning for retirement or major financial decisions
  • Non-profit organizations requiring financial planning

How do I get started with your services?

Getting started is simple:

  1. Schedule a consultation: Contact us through our website or email to set up an initial meeting
  2. Needs assessment: We'll discuss your specific requirements and goals
  3. Service selection: Choose the package that best fits your needs
  4. Onboarding: Complete our simple onboarding process
  5. Service delivery: We begin working on your financial plans immediately

Services & Process

How long does it take to create a business plan?

The timeline for creating a comprehensive business plan typically takes 5-7 business days from when we receive all necessary information. This includes:

  • 1-2 days for initial analysis and research
  • 2-3 days for financial modeling and projections
  • 1-2 days for document preparation and refinement
  • Final review and delivery

Complex projects or those requiring additional market research may take slightly longer.

What information do I need to provide for financial planning?

For most financial planning services, we typically need:

Financial Documents

Income statements, balance sheets, tax returns, and existing financial plans

Business Goals

Clear objectives, target markets, and growth plans

Market Information

Industry data, competitor analysis, and market trends

Timeline

Your preferred timeframe for implementation

Do you provide ongoing support after delivering the plans?

Yes, we offer comprehensive ongoing support options:

  • 30-day review period: Free revisions and adjustments within 30 days of delivery
  • Monthly retainer packages: Ongoing consultation and support
  • Implementation guidance: Help with executing your financial plans
  • Quarterly reviews: Regular check-ins to adjust strategies as needed
  • Emergency support: Priority access for urgent financial matters

Our goal is to ensure your long-term success, not just deliver documents.

Pricing & Payments

What are your pricing packages?

We offer three main pricing tiers designed to meet different needs:

Starter Package

$14.99
  • Basic business plan
  • 12-month projections
  • Executive summary
  • Legal structure guidance

Enterprise Package

$59.99
  • Premium business plan
  • 60-month projections
  • Detailed market research
  • Investor presentation deck
  • Ongoing support

What payment methods do you accept?

We accept various payment methods for your convenience:

Credit Cards
Debit Cards
PayPal
Bank Transfer
Mobile Payment

All payments are processed securely through encrypted channels.

Do you offer refunds if I'm not satisfied?

We offer a 100% satisfaction guarantee on all our services:

  • 14-day money-back guarantee: Full refund if you're not satisfied with our service
  • Free revisions: Unlimited revisions within the first 30 days
  • Quality assurance: All work is reviewed by senior financial experts
  • Escalation process: Direct access to management for unresolved issues

Our goal is your complete satisfaction, and we stand behind the quality of our work.

Technical & Support

How do I access my financial plans after they're completed?

We provide multiple ways to access your completed plans:

Direct Download

Instant download from your client dashboard in multiple formats (PDF, Excel, Word)

Email Delivery

Automated email with secure download links

Cloud Storage

Secure cloud storage with 24/7 access

Secure Portal

Encrypted client portal for sensitive documents

Is my financial information secure with you?

We take security extremely seriously and implement multiple layers of protection:

256-bit SSL Encryption
Secure Data Centers
Two-Factor Authentication
Confidentiality Agreements
Regular Security Audits
GDPR Compliance

Your data is never shared with third parties without your explicit permission.

What if I need help understanding my financial plans?

We provide comprehensive support to ensure you understand and can implement your plans:

  • Detailed walkthrough: 60-minute session to explain your financial plans
  • Annotated documents: Comments and explanations within your documents
  • Video tutorials: Step-by-step guides for implementation
  • Dedicated support: Direct access to your financial advisor
  • Implementation checklist: Actionable steps to put your plan into practice
  • Quarterly reviews: Regular check-ins to ensure understanding and progress

Still have questions?

Can't find the answer you're looking for? Please reach out to our friendly team.