Frequently Asked Questions
Find answers to common questions about our financial advisory services
General Questions
What is Fasil Group and what services do you offer?
Fasil Group is a professional financial advisory firm that specializes in helping businesses and individuals achieve their financial goals. We offer comprehensive services including:
- Business plan development and financial modeling
- Investment management and strategy
- Retirement planning
- Tax optimization strategies
- Market research and analysis
- Funding strategy and investor preparation
Who are your typical clients?
We work with a diverse range of clients including:
- Startups and entrepreneurs seeking funding
- Small to medium-sized businesses looking to grow
- Established companies needing strategic financial guidance
- Individuals planning for retirement or major financial decisions
- Non-profit organizations requiring financial planning
How do I get started with your services?
Getting started is simple:
- Schedule a consultation: Contact us through our website or email to set up an initial meeting
- Needs assessment: We'll discuss your specific requirements and goals
- Service selection: Choose the package that best fits your needs
- Onboarding: Complete our simple onboarding process
- Service delivery: We begin working on your financial plans immediately
Services & Process
How long does it take to create a business plan?
The timeline for creating a comprehensive business plan typically takes 5-7 business days from when we receive all necessary information. This includes:
- 1-2 days for initial analysis and research
- 2-3 days for financial modeling and projections
- 1-2 days for document preparation and refinement
- Final review and delivery
Complex projects or those requiring additional market research may take slightly longer.
What information do I need to provide for financial planning?
For most financial planning services, we typically need:
Financial Documents
Income statements, balance sheets, tax returns, and existing financial plans
Business Goals
Clear objectives, target markets, and growth plans
Market Information
Industry data, competitor analysis, and market trends
Timeline
Your preferred timeframe for implementation
Do you provide ongoing support after delivering the plans?
Yes, we offer comprehensive ongoing support options:
- 30-day review period: Free revisions and adjustments within 30 days of delivery
- Monthly retainer packages: Ongoing consultation and support
- Implementation guidance: Help with executing your financial plans
- Quarterly reviews: Regular check-ins to adjust strategies as needed
- Emergency support: Priority access for urgent financial matters
Our goal is to ensure your long-term success, not just deliver documents.
Pricing & Payments
What are your pricing packages?
We offer three main pricing tiers designed to meet different needs:
Starter Package
- Basic business plan
- 12-month projections
- Executive summary
- Legal structure guidance
Professional Package
- Comprehensive business plan
- 36-month projections
- Market analysis
- Funding strategy
- Competitive analysis
Enterprise Package
- Premium business plan
- 60-month projections
- Detailed market research
- Investor presentation deck
- Ongoing support
What payment methods do you accept?
We accept various payment methods for your convenience:
All payments are processed securely through encrypted channels.
Do you offer refunds if I'm not satisfied?
We offer a 100% satisfaction guarantee on all our services:
- 14-day money-back guarantee: Full refund if you're not satisfied with our service
- Free revisions: Unlimited revisions within the first 30 days
- Quality assurance: All work is reviewed by senior financial experts
- Escalation process: Direct access to management for unresolved issues
Our goal is your complete satisfaction, and we stand behind the quality of our work.
Technical & Support
How do I access my financial plans after they're completed?
We provide multiple ways to access your completed plans:
Direct Download
Instant download from your client dashboard in multiple formats (PDF, Excel, Word)
Email Delivery
Automated email with secure download links
Cloud Storage
Secure cloud storage with 24/7 access
Secure Portal
Encrypted client portal for sensitive documents
Is my financial information secure with you?
We take security extremely seriously and implement multiple layers of protection:
Your data is never shared with third parties without your explicit permission.
What if I need help understanding my financial plans?
We provide comprehensive support to ensure you understand and can implement your plans:
- Detailed walkthrough: 60-minute session to explain your financial plans
- Annotated documents: Comments and explanations within your documents
- Video tutorials: Step-by-step guides for implementation
- Dedicated support: Direct access to your financial advisor
- Implementation checklist: Actionable steps to put your plan into practice
- Quarterly reviews: Regular check-ins to ensure understanding and progress
Still have questions?
Can't find the answer you're looking for? Please reach out to our friendly team.